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About orders

How to use

The following environment is required to use My salon closet (hereinafter referred to as "this site"). Please enable JavaScript and cookies in your web browser. If cookies are not enabled, you may not be able to place an order. Please refer to your web browser's help for instructions on how to enable cookies.

Ordering process

1. Add the product to your shopping cart.

Click the "Add to Cart" button on the product list page or product details page to proceed to the shopping cart screen.

*You can purchase up to 10 items per product per order. *The product will not be reserved until your order is complete. Please be sure to proceed to the order completion screen (payment completion screen).

[Caution regarding product containers and labels]

The bottle and nozzle shapes, label designs, etc. of the products on this website may change at any time depending on the manufacturing period. Please note that the actual appearance may differ from the product photos.

2. Enter your customer information

Follow the flow on the purchase screen to enter and select the required information, such as your name, address, and payment method.

[Characters that cannot be entered when registering as a member]

Please note that device-dependent characters such as old kanji characters may cause garbled characters and cannot be entered. Please check before entering.

3. Confirm your order

Please fill in all the necessary information in the form and confirm your order. Once your order is confirmed, we will send you an "Order Confirmation" email.

4. Shipping of Products

After the product has been shipped, we will send you a "Product Shipping Notification" email.

*Please note that we cannot accept cancellations of your order after we have sent you the "Product Shipping Notification" email.



About points

You will receive 1 point for every 100 yen spent on your order.
The accumulated points can be used at a rate of 1 point = 1 yen.


About the delivery note

We do not issue delivery notes.
For details of your order, please check your order history or order confirmation email.


About receipts

Members can issue a ticket from their purchase history on their My Page.
If you are ordering using cash on delivery or deferred payment, please use the receipt issued at the time of payment.

About gift wrapping

We apologize for the inconvenience, but we are currently not offering gift wrapping services on this website. We are planning to start this service in the future, so we ask for your patience.


Privacy Policy

To ensure that our customers can use this website with peace of mind, we strictly manage the handling of personal information in accordance with laws and regulations and our privacy policy.


Terms of Use

To ensure that our customers can use this website with peace of mind, we strictly manage the handling of personal information in accordance with laws and regulations and our privacy policy.